The Customer’s attention is particularly drawn to the provisions of clause.


  1. Definitions. In these Conditions, the following definitions apply:

    Business Day:
    a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
    the charges payable by the Customer for the supply of the Services in accordance with clause.
    Commencement Date:
    has the meaning set out in clause 1.4.
    these terms and conditions as amended from time to time in accordance with clause 1.36.
    the contract between the Supplier and the Customer for the supply of Services in accordance with these Conditions.
    the person or firm who purchases Services from the Supplier.
    the deliverables produced by the Supplier for the Customer.
    Intellectual Property Rights:
    all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
    the Customer’s order for Services as set out in the Customer’s written acceptance of the Supplier’s quotation.
    the services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Specification.
    the description or specification of the Services provided in writing by the Supplier to the Customer or as may be detailed on the Supplier’s website from time to time.
    Truckparts4u registered in England and Wales with company number 08516164 and whose registered office is at 12 Chequers Road, Derby DE21 9EN
  2. Construction. In these Conditions, the following rules apply:

    1. a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
    2. a reference to a party includes its personal representatives, successors or permitted assigns;
    3. a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;
    4. any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and
    5. a reference to writing or written includes faxes and e-mails.

Basis of contract

  1. The Order constitutes an offer by the Customer to purchase Services in accordance with these Conditions.
  2. The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
  3. The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Supplier which is not set out in the Contract.
  4. Any samples, drawings, descriptive matter or advertising issued by the Supplier, and any descriptions or illustrations contained in the Supplier’s catalogues or brochures (or on the Supplier’s website), are issued or published for the sole purpose of giving an approximate idea of the Services. They shall not form part of the Contract or have any contractual force.
  5. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
  6. Any quotation given by the Supplier shall not constitute an offer, and is only valid for a period of 7 Business Days from its date of issue.

Supply of Services

  1. The Supplier shall supply the Services to the Customer in accordance with the Specification in all material respects.
  2. The Supplier shall use all reasonable endeavours to meet any performance dates specified the Contract, but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.
  3. The Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law, or which do not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
  4. The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.

Customer’s obligations

  1. The Customer shall:

    1. ensure that the terms of the Order are complete and accurate;
    2. co-operate with the Supplier in all matters relating to the Services;
    3. provide the Supplier with such information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is accurate in all material respects.
  2. If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):

    1. the Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services (where possible) until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier's performance of any of its obligations;
    2. the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier‘s failure or delay to perform any of its obligations as set out in this clause 1.14; and
    3. the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.

Charges and payment

  1. The Charges for the Services shall be:

    1. calculated in accordance with the Supplier's standard fee rates be as published on the Supplier’s website (from time to time) or otherwise confirmed in writing; and
    2. the Supplier shall be entitled to charge the Customer for any additional expenses which are reasonably incurred by the individuals whom the Supplier engages in connection with the Services.
  2. The Supplier reserves the right to increase its fee rates.
  3. The Supplier shall primarily invoice the Customer on completion of the Services.
  4. The Customer shall pay each invoice submitted by the Supplier:
    1. at the time of purchase when via the website
    2. within 30 days of the date of the invoice; and
    3. in full and in cleared funds to a bank account nominated in writing by the Supplier, and time for payment shall be of the essence of the Contract.
  5. All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
  6. Without limiting any other right or remedy of the Supplier, if the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment (Due Date), the Supplier shall have the right to charge interest on the overdue amount at the rate of 8% per annum above the then current Bank of England's base rate (under the Late Payment of Commercial Debt (Interest) Act 1998) accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgment, and compounding quarterly.
  7. The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part. The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.

Intellectual property rights

  1. All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Supplier.


A party (Receiving Party) shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the Receiving Party by the other party (Disclosing Party), its employees, agents or subcontractors, and any other confidential information concerning the Disclosing Party's business or its products or its services which the Receiving Party may obtain. The Receiving Party shall restrict disclosure of such confidential information to such of its employees, agents or subcontractors as need to know it for the purpose of discharging the Receiving Party's obligations under the Contract, and shall ensure that such employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind the Receiving Party. This clause shall survive termination of the Contract.


  1. Nothing in these Conditions shall limit or exclude the Supplier's liability for:

    1. death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors; or
    2. fraud or fraudulent misrepresentation.
  2. Subject to clause 1.23:

    1. the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and
    2. the Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount paid by the Customer to the Supplier for the Services.
  3. Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
  4. This clause shall survive termination of the Contract.


  1. If you are a consumer:

    1. you may only purchase Services if you are 18 years old.
    2. Advice about your legal rights as a Consumer is available from your local Citizens’ Advice Bureau or Trading Standards Office. Nothing in these Conditions will affect these legal rights.
    3. You may have a legal right to cancel a Contract with us under the Consumer Protection (Distance Selling) Regulations 2000, but cancellation rights do not usually apply in respect of any custom made products.
  2. If you are a business customer:

    1. You confirm that you have authority to bind any business on whose behalf you purchase Services.


  1. Website:

    1. The Supplier operates the website Some of the Services offered by the Supplier are provided by way of actions of the Customer using the website’s user-friendly interface; for the avoidance of doubt, these Conditions apply to any Services purchased via the website by the Customer.
    2. The order process on the website allows Customers to check and amend any errors before submitting their Order to us. Please take the time to read and check your Order at each page of the order process.
    3. In respect of Orders made online, the Contract between the parties will only be formed when the Supplier sends formal acceptance of the Order at point of purchase.
  2. Force majeure:

    1. For the purposes of this Contract, Force Majeure Event means an event beyond the reasonable control of the Supplier including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport network, act of God, war, riot, terrorist attack, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
    2. The Supplier shall not be liable to the Customer as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.
  3. Assignment and subcontracting:

    1. The Supplier may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party or agent.
    2. The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
  4. Notices:

    1. Any notice or other communication required to be given to a party under or in connection with this Contract shall be in writing and shall be delivered to the other party personally or sent by prepaid first-class post, recorded delivery or by commercial courier, at its registered office (if a company) or (in any other case) its principal place of business, or sent by fax to the other party's main fax number.
    2. Any notice or other communication shall be deemed to have been duly received if delivered personally, when left at the address referred to above or, if sent by pre-paid first-class post or recorded delivery, at 9.00 am on the second Business Day after posting, or if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed, or if sent by fax, on the next Business Day after transmission.
    3. This clause 1.30 shall not apply to the service of any proceedings or other documents in any legal action. For the purposes of this clause, "writing" shall not include e-mails and for the avoidance of doubt notice given under this Contract shall not be validly served if sent by e-mail.
  5. Waiver:

    1. A waiver of any right under the Contract is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
    2. Unless specifically provided otherwise, rights arising under the Contract are cumulative and do not exclude rights provided by law.
  6. Severance:

    1. If a court or any other competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected.
    2. If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
  7. Privacy: Personal information is primarily used to enable the Supplier to provide the Services. The Supplier may send the Customer promotional material relating to its services from time to time, but the Customer may opt out of this if desirable by giving written notice of the same.

  8. No partnership: Nothing in the Contract is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, the other party in any way.
  9. Third parties: A person who is not a party to the Contract shall not have any rights under or in connection with it.
  10. Variation: Except as set out in these Conditions, any variation, including the introduction of any additional terms and conditions, to the Contract, shall only be binding when agreed in writing and signed by the Supplier.
  11. Governing law and jurisdiction: This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

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